Password Management › Reset Password or Unlock Account

Reset Password or Unlock Account

In the case users forget their passwords on Windows systems, you can configure Self-Service to prompt the user from the Windows logon screen. You can use this feature by installing one of these components:

• The Graphical Identification and Authorization (GINA) component, for Windows 2000, 2003, and XP systems
• The Credential Provider, for Windows VISTA and 2008 systems

With this feature, the user is logged into Self Service through the Cube web browser where a password change request page appears. After filling in this page, the user clicks Return to go back to the Windows Logon screen.