Compliance Support › User Entitlement Certification › How User Certification is Configured › Configure Email Notifications

Configure Email Notifications

When you use any certification task, Identity Manager sends an email to certifiers about actions that the certifier must take, or actions that Identity Manager has performed. For example, when the Send Reminder Notification task is executed, Identity Manager sends a reminder to a manager that the Certify User task must be completed for an employee.

You can configure:

• When Identity Manager sends email notifications
• The users to whom Identity Manager sends email messages
• The content of the email messages

Configure When Email Notifications Are Sent

By default, Identity Manager is configured to send email notifications for the following events:

• CertificationRequiredNotification
• CertificationRequiredReminderNotification
• CertificationRequiredFinalReminderNotification
• CertificationNonCertifiedActionPendingNotification
• CertificationNonCertifiedActionCompletedNotification

If you do not want Identity Manager to send email notifications for these events, modify the email notification configuration in the Identity Manager Management Console.

1. In the Identity Manager Management, select the Identity Manager environment that you want to modify.
2. Click Advanced Settings, E-mail.
3. In the Event section, select the events that you do not want to trigger email notifications and click Delete.

Determine Who Receives Email Notifications

By default, Identity Manager sends email notifications to the manager of a user who requires certification.

Identity Manager uses the USER_MANAGER notification rule in the email templates for user certification to determine the user's manager.

For information on configuring the USER_MANAGER notification rule, see the Administration Guide.

Modify the Email Message

The content of the email messages that Identity Manager sends is determined by an email template, which includes static text (such as the phrase "requires certification") and variable text specific to a given context (such as the name of the user who requires certification).

You can use a default template as installed or customize it to suit your needs.