Option Pack › Option Pack Workflow › How to Configure Workflow › Configure a Workflow Process

Configure a Workflow Process

To configure a workflow process

1. Under the Option Pack tab, go to Workflow, Manage Workflow, and click Define new workflow config.
2. Define the Triggering Attribute and Target Attribute as appropriate.
   • Triggering Attribute—the attribute that is changed
   • Target Attribute—the attribute that receives the approved value
3. Select Yes if the Target Attribute is physical.

   The target attribute is usually a physical attribute. There are examples where a change in a certain attribute is only the trigger to a manual step required. In this case, there is no need to write the approved value to a physical attribute, and a logical attribute can be used instead.

4. Select Yes if the Target Attribute is multi-valued.

   Note: Resource attributes controlled by the Option Pack (such as Active Directory groups, SQL roles and more) are always multi-valued. This is because there may be multiple instances of the same value across several accounts. For example, the Active Directory home folder is a single value for an account, but because there may be more than one account, each account may have a different value, making the Active Directory home folder a multi-valued attribute.

5. Enter the unique name of the WorkPoint Process where the name of the approval task is configured.

Note: This configuration is environment-specific. The default configurations are shared across all environments, but new settings only affect the environment they were created in.