Option Pack › Option Pack Workflow › Overview

Overview

Option Pack Workflow supplies more flexibility and fine-grained control of an approval process. This feature does not replace Identity Manager Workflow, but enhances it using the WorkPoint engine.

Option Pack Workflow is a bridge between Identity Manager and WorkPoint workflow. It serves as an interpreter for a request, and can work with WorkPoint in a more granular way than Identity Manager alone.

Option Pack Workflow provides the following features:

• Process Separation

  With Option Pack Workflow, a single approval task can be broken into multiple independent approval tasks, each with its own set of approval logic, screens, WorkPoint processes, and more. There is no dependency between the different processes, so each process can be approved or rejected without affecting the other processes.

• Value Separation

  Approval is defined at the value level so that each new entitlement a user gets, depending on if it is an account value (SAP roles) or a Human Resources value (pay grade), is sent to a different approver. Each approval task can be approved or rejected separately, resulting in the ability for partial approval.

• Aggregation of Approval Tasks

  While an approver might get several approval tasks to approve under the same process, all approval tasks are aggregated into a single approval action.

• Delegation

  Option Pack Workflow supports the following two types of delegation:

  • Out-of-Office Delegation—allows an approver to set a replacement while they are away
  • On-Task Delegation—a particular approval task is delegated to a different approver after it is assigned
• Time-based Escalations

  approval tasks may be set to escalate after a certain period. An escalator is assigned to the approval tasks that the former approver should have approved.